Legal
No-Refund Policy
Effective July 21, 2026
All NHB subscription fees, coaching fees, digital products, and one-time purchases are final and non-refundable, except where a refund is required by applicable law or where we confirm a billing error such as a duplicate charge.
Subscriptions
If you cancel an auto-renewing subscription, you keep access through the end of your current paid term. Cancellation stops the next renewal; it does not refund the current term, and we do not pro-rate partial months, quarters, or years.
Coaching programs
Coaching is sold separately from base subscriptions and is non-refundable once purchased unless the checkout terms for a specific program expressly say otherwise, a refund is required by law, or we confirm a billing error.
One-time purchases
Digital products and one-time purchases are non-refundable once purchased or delivered, except where required by law or where we confirm a billing error.
Limited exceptions
- A refund is required by applicable consumer-protection law.
- We confirm that you were charged twice for the same purchase.
- We confirm another billing error and refund only the affected amount.
Chargebacks
If you have a billing concern, please contact us first so we can resolve it. Initiating a chargeback without first contacting us may result in account suspension while the dispute is investigated.
Billing-error review
Email support@nothingheldback.com from the address on your account with the order or subscription details. We aim to respond within two business days.